• Iran hits out at UN experts report on 2022 protests

    TEHRAN, IRAN – Tehran on Saturday strongly condemned a UN report on the Islamic republic's response to mass protests in 2022, denouncing Western countries' "Iranophobia". The report was built on "baseless claims" and "false and biased information, without a legal basis", foreign affairs ministry spokesman Nasser Kanani said in a statement. International experts...
  • Saudi insurance sector shows 14.6 percent growth in Q3 of 2023

    RIYADH, SAUDI ARABIA- The Insurance Authority (IA) has issued its first report on the performance of the sector in the Kingdom for the third quarter of 2023, highlighting the developments, financial results and its contribution to the Kingdom’s gross domestic product (GDP). The report was issued to provide transparent, accurate...
  • Google agrees to settle $5bn data privacy breach lawsuit

    Google has agreed to settle a consumer privacy lawsuit seeking at least $5 billion in damages over allegations it tracked the data of users who thought they were browsing privately. In a court filing, the judge confirmed that lawyers for Google reached a preliminary agreement to settle the class action...
  • Internet out: India deploys shutdowns in name of security

    New Delhi, India - With the world's largest biometric ID database, a pioneering digital payment system for daily transactions and a flagship space and satellite programme, India knows the power of connected technology. But when trouble brews with political unrest or sectarian violence, authorities are quick to sever internet service to stem...
  • WHO tells China to provide ‘full access’ to Covid investigators

    GENEVA, SWITZERLAND - The head of the World Health Organization told the Financial Times he was ready to send a new mission of experts to China to investigate the origins of Covid-19.   "We're pressing China to give full access, and we are asking countries to raise it during their bilateral...
  • Saudi EXIM, India EXIM ink MoU

    Pact was signed on the sidelines of G20 Summit in New Delhi.
  • Global space economy is worth billions, say experts

    ABU DHABI, UAE - The global space economy has great potential in terms of economic prospects, with the sector going past the half-a-trillion-dollars mark in 2022, only a few decades after the term “space economy” came into existence. Several studies by specialized global institutions indicate that the global space sector...
  • Qatar Credit Bureau, Supreme Judicial Council to share data

    DOHA, QATAR - Qatar Credit Bureau signed a memorandum of understanding (MoU) with the Supreme Judicial Council (SJC) pertaining to sharing credit and judicial data and information. The MoU was signed by CEO of Qatar Credit Bureau Sheikha Maryam bint Khalifa Al-Thani and SJC's Enforcement Department director Judge Nabil Abdullah...
  • Saudi Arabia real GDP grows 1.1 percent in Q2 2023

    RIYADH, SAUDI ARABIA - The real GDP of Saudi Arabia grew by 1.1 percent in the second quarter of 2023, compared to the second quarter of 2022, according to the General Authority for Statistics (GASTAT). Flash estimates for the GDP in Q2 of 2023, issued in a report by GASTAT,...
  • Syria cancels BBC’s accreditation over ‘misleading reports’

    In a rare move against an international media organization, the Syrian government has cancelled the BBC's accreditation over what it termed "misleading reports." According to the country's information ministry, the cancellation was brought about by the "broadcaster's failure to adhere to professional standards and its insistence on providing biased and...
  • UAE government launches chatbot allowing users to access information on services

    Dubai, UAE-- The UAE government has launched an AI-powered chatbot that allows users to access information about government services in one place in Arabic and English. The “U-Ask” platform, a unified AI-powered chatbot, is now available on the official portal of the UAE government. Using generative AI technology, the platform...
  • Regulate digital platforms to curb disinformation

    “If the regulatory initiatives are developed in isolation, with each country working in their own corner, they are doomed to fail. Information disruption is by definition a global problem, so our reflections must take place at the global scale,” the top UNESCO official added.
  • Voice still key component of client’s satisfaction

    It is, therefore, critical that contact center agents are properly trained to detect and handle emotional ups and downs in a conversation. These are often opportunities to convert a dissatisfied caller into a satisfied customer, and perhaps even, a brand ambassador, adds AlMasri.
  • TRENDS seeks whistleblowers

    Getting the correct information is not easy. If an honest and upright person such as yourself identifies and flags any wrongdoing in an organization or department and becomes a whistleblower, you’ll be doing the RIGHT THING and the benefits are peace of mind, weight off your chest, and your contribution...
  • GCC leads from the front as MENA’s digital economy moves toward $500bn mark on the back of ecommerce

    Non-Gulf countries' contributions to the digital economy in the region will increase to more than 35 percent during this time, says a latest report.
  • Abu Dhabi’s Department of Energy, New York University sign MoU

    The MoU aims to enhance cooperation and exchange of information and expertise between the DoE and NYUAD in capability development.
  • UAE Ministry of Finance, Dubai Free Zones Council sign MoU on sharing of information

    DUBAI, UAE - UAE Ministry of Finance (MoF) Tuesday signed a Memorandum of Understanding (MoU) with the Dubai Free Zones Council (DFZC) on the exchange of information for tax purposes. This comes in line with the ministry’s continuous efforts to ensure that  commitment of various government entities in the UAE...
  • UAE, UK sign agreement to cooperate in the energy sector

    ABU DHABI,  UAE - UAE Ministry of Energy and Infrastructure signed a Memorandum of Understanding (MoU) with UK Department for Business, Energy & Industrial Strategy. The memorandum aims to exchange information, knowledge, expertise and studies in the field of energy and promote it for the vital role it plays in...
  • Elon Musk says close to 100 Starlinks ‘active’ in Iran

    San Francisco, United States--Nearly 100 Starlink internet terminals are currently operating in Iran, SpaceX chief Elon Musk said Monday. The tycoon had promised to bring the satellite internet network to the country in September as Iranian authorities imposed increasingly severe access restrictions, in a move activists called a campaign to limit...
  • WHO sees Covid-19 emergency dying out in 2023

    Urging China to share information that might pinpoint how the pandemic started, the WHO has said that it was hoping that Covid-19 would no longer be a public health emergency in 2023. The WHO said the virus was here to stay and would have to be managed like other respiratory...
  • GCC rejects malicious media campaign targeting bloc

    Beside approving various programmes and joint projects, the region's information ministers discuss strategic plan for joint media cooperation between the GCC countries.
  • Abu Dhabi inks MoU with African Union in public health

    ABU DHABI, UAE - Abu Dhabi Public Health Center (ADPHC) has signed an agreement with the Africa Centers for Disease Control and Prevention (Africa CDC) to advance research and knowledge exchange and facilitate collaboration across key public health areas. The agreement was signed by Director-General of the ADPHC Matar Saeed...
  • Masar, BTC Network sign agreement for info center, infrastructure

    Makkah, Saudi Arabia---Umm Al-Qura for Development and Construction, owner and developer of Masar, the SR100-billion ($26 billion) destination in Makkah, has announced the signing of an agreement with BTC Networks to implement an information center and information and communication technology systems at the destination. It will also include infrastructure areas...
  • Saudi minister calls for road map to enhance OIC “media action”

    Riyadh, Saudi Arabia— Saudi Media Minister Majid Al-Qasabi has called for developing a trust-based road map with clear mechanisms to advance joint Islamic action. The minister was speaking at the 12th session of the Islamic Conference of Information Ministers of the Organization of Islamic Cooperation in Istanbul on Saturday. He...
  • UAE, Chile ink pact to exchange knowledge on energy sector

    UAE's Ministry of Energy and Infrastructure signed a Memorandum of Understanding with its counterpart in Chile to exchange knowledge and expertise in energy and advance this vital sector locally and globally.
  • UAE financial restructuring body holds second meeting

    The UAE finance ministry's Financial Restructuring Committee (FRC) recently held the second meeting of its Consultative Council.
  • DEWA’s Marafeq Smart Feature speeds up issuing of NOCs

    Dubai Electricity and Water Authority (DEWA)’s Marafeq Smart Feature has contributed to accelerating issuing of No Objection Certificates (NOCs) for infrastructure and information services.
  • More than 10 million visit UAE govt portal in first half of this year

    The Telecommunications & Digital Government Regulatory Authority (TDRA) said that over 10 million people visited the Official Portal of the UAE Government (U.AE) during the first half of 2022, an increase of 26% against the same period last year.
  • IDC forecasts Saudi ICT spending to touch $33bn in 2022

    The International Data Corp. has predicted Saudi spending on information and communications technology to touch $33 billion in 2022, a growth of 2.3 percent.
  • Social media poses ‘existential threat’ to traditional, trustworthy news: UNESCO

    The business model of the news media is ‘broken’ and with it, our fundamental right to information is at risk, a new UNESCO report examining global trends in freedom of expression warns. In the past five years, both news audiences and advertising revenues have moved in huge numbers to internet...
  • New FB tools target groups

    The tools help groups automatically reject posts with false info.
  • Jordan approves draft of personal data protection law

    The draft law aims to create a legal framework that strikes a balance between individuals’ rights to protect their personal data, and allowing data to be processed.
  • Saudi Arabia, Egypt sign MoU to enhance anti-corruption cooperation

    Saudi Arabia’s Oversight and Anti-Corruption Authority and Egypt’s Administrative Control Authority have joined hands for international cooperation.