A one-stop shop for Saudi businesswomen has been launched in Saudi Arabia to boost efficiency of start-ups.
Oil giant Saudi Aramco, US conglomerate General Electric and India’s Tata Consultancy Services have come together to launch Saudi Arabia’s first all-female business process service center. The Riyadh-based center, which is supported by the Human Resources Development Fund Programs, complements Saudi Arabia’s localization targets, and strengthens local job creation and economic diversification.
Announced in September 2013, the all-female employee business process service center will offer customers specialized Finance & Accounting, HR, Materials Supply and Office services to improve their operational efficiency. The 3,200 square meter facility will create up to 3,000 local jobs for Saudi women within the next three years, says a media release.
Saudi Aramco president and CEO Khalid Al Falih, was quoted as saying: “The first all-female business process service center in Saudi Arabia brings significant value to the Saudi economy and society. It helps address the challenge of creating jobs for talented and skilled Saudi female graduates, establishes a more diverse workforce, and boosts the competitiveness of Saudi Arabia.”
John Rice, GE’s Vice-Chairman, says: “Today’s inauguration is proof of our commitment to support the Kingdom’s priorities around human capital development and the creation of employment opportunities for talented Saudi women. We are proud to be partnering with the Government entities in the Kingdom, and our two partners Saudi Aramco and Tata Consulting Services on creating this sustainable Saudi based entity that will serve customers across the globe.”
Natarajan Chandrasekaran, CEO and MD of Tata Consultancy, says: “Skills, talent and technology converge at the Kingdom’s first all-female business process service center, which marks a new era for the IT and business process services industry in the Kingdom. The center draws on the experience of TCS in providing shared services across global markets and clients in the Kingdom can now focus on their core competencies while partnering with this venture. We thank our partners Saudi Aramco and GE and look forward to their continued support to scale up operations at the center.”
Saudi Aramco and GE are the initial clients of the center that will provide specialized business services supporting the companies’ operations. Both organizations have already surpassed their targets of hiring over 100 women each and also transferred business services to the center.
In the center’s first phases, around 300 employees have been recruited. The employees received over 80,000 hours of intensive training in various disciplines. Nearly 90 of the Saudi recruits are fresh graduates, while the rest have two to four years of experience.
The business process service center has already achieved more than 70 per cent Saudization rate. The Saudi fresh graduates, who form part of the workforce, were chosen from King Saud University, Princess Noura University, Imam University and others.