Mubadala invests in US-based Medallia

Abu Dhabi-based sovereign investor, Mubadala Investment Company, has announced its investment in Medallia, an American customer and employee experience management company, alongside Thoma Bravo, a leading software investment firm.
The minority co-investment was conducted in connection with Thoma Bravo’s recent take-private of the San Francisco-based enterprise software company.
Thoma Bravo announced the completion of its acquisition of Medallia on 29 October, in an all-cash transaction valued at $6.4 billion.
Medallia was founded in 2001 and is a provider of experience management software to customers in various sectors, including financial services, technology, hospitality, auto, and retail.
Medallia captures experience data from customers and employees across multiple channels, which are then analyzed through the company’s proprietary AI and machine learning technology to derive predictive insights to drive business actions and outcomes.
Mubadala was founded on 19 January 2017 and Crown Prince of Abu Dhabi, Sheikh Mohammed bin Zayed Al Nahyan is its Chairman with a total of 55,000 employees working for the company.