Emirates Post advises customers to transact through its official app or website for payments

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  • The reminder comes as part of its ongoing efforts to protect customers from accessing unauthorized payment gateways

  • Emirates Post advised its customers to be wary of emails and messages claiming to be from it and providing links to a third-party payment system

Emirates Post, the official postal operator for the United Arab Emirates, has advised users to make online payments for shipments and retail products only through its official website and mobile app, said local reports on Tuesday, June 22.

According to market-research firm Statista, the value of the average online transaction in the UAE stood at $122 in 2019-20. Meanwhile, a KPMG report said the country was projected to see around 50% rise in phishing, email, spamming, and other online scams as Covid-19 raged on.

The Emirates Post reminder comes as part of its ongoing efforts to protect customers from accessing unauthorized payment gateways posed by such fraudulent online schemes and other forms of cybercrime.

Emirates Post reportedly advised its customers in the UAE to exercise extreme caution when making the payments, especially from emails and messages claiming to be from it and providing links to a third-party payment system, or enticing customers to create accounts and make payments to get their shipments delivered.

The company also reportedly said that moving forward, it will never send any SMS or email that links customers to a payment gateway outside their website. It also reminded customers to always check the sender e-address and refrain from giving away their personal information.

It reportedly continues to monitor such activities and has asked the public to report any suspicious messages immediately, so the matter can be acted upon by relevant authorities.

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