Conventional thinking says that conflict is bad for teamwork and should be kept out of the office, but putting individuals in a conflictual state of mind can enhance their creativity. The workplace can be full of conflict. Groups of people, driven by different goals inevitably find themselves at cross purposes and disagreements flare up, regardless…

As a manager, motivating employees is one of the most important things you do for your company. After all, engagement is linked to firm profitability, customer satisfaction and employee retention. Yet garnering loyalty and commitment from employees can be a challenge. Recently, Harvard Business Review published a series on engaging employees, asking different experts to…