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DEWA exhorts customers to adhere to its safety standards

A front view of DEWA office in Dubai.
  • To improve the efficiency of electricity and water consumption in the emirate, DEWA has ruged customers to follow its tips and guidelines
  • Customers should switch off lights, use a timer for any floodlights in gardens and fences and shut off the water supply, recommends DEWA

Dubai, UAE–Dubai Electricity and Water Authority (DEWA) has exhorted community members to ensure that safety standards are always in place in their homes, especially before traveling or being away for long periods.

DEWA urged its customers to follow its tips and guidelines to improve the efficiency of electricity and water consumption and to avoid waste.

This is part of DEWA’s awareness campaign, ‘Make Smart Summer Choices Your Habit’.

DEWA stressed the need to ensure the activation of its ‘Away Mode’ feature, which is part of the Smart Living initiative, which enables residential customers to monitor their electricity and water usage when they are not at home.

Customers can activate this service through their accounts on DEWA’s website and smart app. They can also select the activation period to receive daily or weekly data by email.

DEWA advises its customers to switch off lights, unplug electrical appliances and electronics, use a timer for any floodlights in gardens and fences, shut off the water supply, and use a specialized technician to check water connections to ensure no leaks and save natural resources.

DEWA highlighted that a competent technician should be used.

Through the DEWA Store on its smart app, a reliable list of technical service providers can be found, in the event of internal faults in the building.

Customers can also benefit from the exclusive discounts on DEWA Store.