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DEWA keen to enhance happiness in work environment, says CEO

In 2022, DEWA scored 98 percent in the Dubai government’s Instant Happiness Index by Dubai Digital Authority, the utility's CEO said. (WAM)
  • "We harness all capabilities, technologies and digital solutions to strengthen the skills of our employees," DEWA CEO said.
  • "We consider employees the main pillar for strengthening DEWA’s position as one of the most prominent utilities in the world," he said.

DUBAI, UAE – Dubai Electricity and Water Authority (DEWA) affirmed its commitment to achieve the ‘We the UAE 2031’ vision to position the Emirates as one of the top 10 countries globally in the ‘Human Development Index’.

The ‘We the UAE 2031’ vision was launched by Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai.

Ahead of the International Workers Day, which is celebrated on May 1 every year, MD & CEO of DEWA Saeed Mohammed Al Tayer said, “We are keen to enhance happiness, positivity, quality of life and flexibility in the work environment, to enhance the elements of sustainable success, competitiveness and excellence.”

He said, “We harness all capabilities, technologies and digital solutions to strengthen the skills of our employees, whom we consider to be the backbone of all our business and successes and the main pillar for strengthening DEWA’s position as one of the most prominent and best utilities in the world.”

He added, “We motivate employees, meet their needs, and support them in their professional and personal lives, and empower them to keep pace with rapid changes, focus on forecasting and shaping the future, innovation, sustainability, and promoting the foundations of well-being at work.”

Al Tayer said, “DEWA was one of the first government utilities in the UAE to join the UN Global Compact and adopt its ten basic principles in human rights, work, environment, and fighting corruption.”

He said, “DEWA has succeeded in building a work environment culture based on open channels of communication and dealing with all employees with respect and fairness, which enhances their loyalty.”

He added, “In 2022, DEWA scored 98 percent in the Dubai government’s Instant Happiness Index by Dubai Digital Authority, while the percentage of happiness among employees reached 90 percent.”

Al Tayer said, “DEWA employs 10,855 male and female employees of 65 different nationalities, providing world-class services to over one million customers in Dubai. DEWA’s efforts in human resources support resulted in winning the Great Place to Work certificate in 2023, awarded by the American Great Place to Work Institute in partnership with Fortune magazine.”

He said, “DEWA ranked first among government institutions at the level of the UAE and the Gulf Cooperation Council countries. DEWA also won the Investors in People – Platinum Category 2022, the highest level of the award.”