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The new system will speed up the refund process as customers can now submit refund claims immediately after loading vessels’ departure
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It will also expedite the export of all kinds of goods
Dubai Customs has joined hands with DP World, UAE Region, to scale up the export of cargo load process from Jebel Ali Port with the launch of Automation of Exit/Entry Certificates.
On an average, 700 documents were stamped daily at the Customer Service Centre which sums up to approximately over 250,000 documents annually. The Exit Certificate Automation eases the process of refund claims submission at Dubai Customs, saving time and cost, while further expediting the exports of all kinds of goods.
This initiative will speed up the refund process as customers can now submit refund claims immediately after loading vessels’ departure. The wait time for physical documents for submission has been eliminated.
Ahmed Mahboob Musabih, Director-General of Dubai Customs, said, “We are pleased to launch Automation of Exit/Entry Certificates initiative in cooperation with DP World, which comes within Dubai Customs’ plans to automate customs procedures and leverage advanced technology to reduce customers’ time and cost in a way that supports commercial operations and enhances Dubai’s global trade position.”