Aiming to improve the quality of services and goods provided to Jeddah resident, the Municipality has called on businesses to install the QR code sticker, “your opinion matters,” on the front of their shops as Tuesday is the scheduled date to start monitoring violations on noncompliant facilities and taking measures against them.
The municipality’s spokesman, Mohammed bin Obeid Al-Buqmi, explained that the QR code aims to improve the quality of services and goods provided to Jeddah residents by promoting effective digital communication between the inspectors, the facilities, and the beneficiaries of the services of these facilities.
“The mandatory service is part of the modern services launched by the Ministry of Municipal, Rural Affairs and Housing through the ‘Balady’ platform,” he said.
Al-Buqmi said that the service shortened the time of direct access to data related to the establishment and verification of the validity of licenses, boosting the efficiency of control and inspection work and allowing businesses to update their data and add information for customers. This was in addition to measuring customer satisfaction with services provided to them and clarifying ways of communication.
The service can be accessed and used, and the poster printed, through the “Balady” platform.