RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, will provide outsourcing services to Zain Saudi Arabia under an agreement signed between the two.
Sultan bin Abdulaziz Al-Daghthir, CEO of Zain Saudi Arabia said the partnership “confirms our strategy in Zain Saudi Arabia, which revolves around providing the best customer experience based on innovative quality services and products supported by our advanced 5G network”.
RAYA CX operates through three branches in Bahrain, Saudi Arabia, and the United Arab Emirates.
Commenting on the new partnership, Eng. Ahmed Refky, “The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”