Remote work, hybrid workplace boost telecom demand

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A du official at a C-suite roundtable titled "Powering the Government’s Future Today" (WAM File)
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  • Demand for technologies including 5G, AI, ML, IoT, and advanced data analytics will continue to rise in the UAE this year, du CEO Fahad Al Hassawi tells TRENDS
  • To meet the evolving demands of customers and businesses the telecom industry is continually revising its roadmap to match the evolving network transformation, he adds

DUBAI, UAE – Given the effectiveness of both full-time remote working and hybrid workplace environments, demands for technologies including 5G, AI, ML, IoT, and advanced data analytics will continue to rise, said an UAE-based expert.

Fahad Al Hassawi, CEO at du, told TRENDS in an interview that the demand within the sector for today’s emerging technologies increased in 2022 and continue to rise exponentially, driven by customers and businesses across all industries.

With the help of modern means of communication and information storage, the UAE hoped to speedily deliver government services and tailor those services to meet the needs of its citizens.

To ensure that the country’s residents have access to government services whenever and wherever they need them, the UAE Smart Government was established in 2013. This system makes use of mobile phones and apps, as well as kiosks, wearable devices, drones, and robots.

In addition, it came on top when measured against indicators like the percentage of the population with access to a mobile network, the importance of ICT in the government’s vision for the future, and the impact of the government’s use of ICT on improving government services.

Fahad Al Hassawi

The UAE came in second globally in the index of government purchases of advanced technology products.

While talking about du, Al Hassawi said the company focuses on providing “a network that gets you” in terms of customers’ network needs, whether it’s an enterprise or an individual, since optimal network performance is crucial for facilitating digital transformation across a wide range of manufacturing sectors.

Digital communication

The UAE has one of the best telecommunications networks in the world, in addition to the advanced technological infrastructure, as the country is unique in a leading global position, especially in terms of the fourth generation 4G network, which provides superior levels of coverage and quality of performance. The

UAE was also distinguished by its announcement in 2011 of Abu Dhabi, the first capital in the world covered by the optical fiber network, and connecting the optical fiber network to homes worldwide for three consecutive years, from 2012 to 2014.

The evaluation and measurement processes carried out by the Communications Regulatory Authority and the Digital Government have proven the quality of the communications network, as it showed that the percentage of mobile phone call interruptions does not exceed 0.25 percent. This is a rate less than four times the standard ratio accepted among the major network operators in the telecommunications sector globally.

Al Hassawi said, “More people being able to interact with one another in a virtual setting thanks to 5G metaverse technology will make the experience more enjoyable. This significantly impacts how people interact, collaborate, and learn”.

A general view of an event where du had joined the UAE’s Champions 4.0 Network last year. (WAM File)

Better gaming, virtual reality, and augmented 5G metaverse technology will provide a reality application experience. This could completely change how people create and consume entertainment.

The 5G metaverse might provide a more engaging and interactive learning environment as well. For example, for remote learning, it may be beneficial for students to communicate virtually with their peers and teachers.

Smarter cities could be built using 5G metaverse technology, with connected gadgets and sensors delivering real-time data to help cities become more sustainable and efficient.

In addition, medical professionals can diagnose and treat patients remotely thanks to 5G metaverse technology. This could fundamentally alter how healthcare is delivered, increasing accessibility and lowering costs.

5G demand

To meet the evolving demands of customers, businesses, and entire sectors, the telecom industry is continually revising its road map and embarking on a journey toward network transformation.

Software-defined networking (SDN) and network function virtualization (NFV) help insulate the network’s infrastructure from its physical components.

With demands for next-generation connectivity solutions reaching record levels in recent times, “du’s 5G offering caters to every need and expectation of businesses, serving as a unique gateway to the world of 5G with newfound simplicity, more excellent reliability, lower response times, higher capacity, and industry-leading speeds of up to 1Gbps commercially available and accessible for everyone using a 5G device”, according to Al Hassawi.

du’s 5G innovations leverage new technology to improve connection and digitalization for individuals, businesses, government agencies, and institutions. Its 5G technology solutions also help the UAE become a leading global digital economy.

Challenges

In 2023 telecommunication, the key trends include: “consumers opting to transition between virtual and physical worlds effortlessly for their everyday activities. However, in their current form, virtual and augmented technologies collide rather than merge with our physical reality”, according to Al Hassawi.

To ensure this concept, du aims to utilize next-generation networks like 5G to address digital challenges and enrich shared experiences by providing a fast and high-bandwidth network.

Al Hassawi said, “Blockchain technology is at the heart of the region’s technology transformation.” The Internet of Things, 5G networks, AI in telecoms, and virtual networks regulating numerous networks are other key trends in 2023. Finally, cybercrime is one of the challenges to solve in the digital world; that’s why du’s corporate Security Operations Centre (SOC) deploys next-generation cyber security services to defend digital enterprises from cyberattacks with end-to-end advising, protection, and security monitoring.

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