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TikTok announces online shop deal

  • Indonesia in September banned sales on social media to protect small businesses that were losing out to e-commerce giants
  • With 125 million users, Indonesia is TikTok's second-largest global market after the United States, according to company figures

Jakarta, Indonesia – TikTok on Monday announced a $1.5 billion investment in GoTo in a deal that would allow the Chinese-owned short video app to restart its online shop in Indonesia.

Indonesia in September banned sales on social media to protect small businesses that were losing out to e-commerce giants, forcing TikTok to close its online shopping business in October.

It was now set to resume that business in Indonesia — one of TikTok’s largest e-commerce markets — under a deal with GoTo, which owns the popular local online shopping platform Tokopedia.

“As part of the agreement, Tokopedia and TikTok Shop Indonesia’s businesses will be combined under the existing PT Tokopedia entity,” the firms said in a statement.

TikTok will have a controlling stake in this entity, which will operate the shopping features in its app.

“TikTok has committed to invest over US$1.5 billion in the enlarged entity over time, to provide future funding required by the business, without additional dilution to GoTo,” the statement added.

“TikTok, Tokopedia and GoTo will transform Indonesia’s e-commerce sector, creating millions of new job opportunities over the next five years.”

GoTo said the partnership will roll out with a pilot under the supervision of regulators, and that it expects the deal to close in 2024.

They will launch the first campaign under this partnership on both TikTok and Tokopedia on Tuesday, coinciding with Indonesia’s national online shopping day.

Indonesia’s e-commerce market has been dominated for years by platforms such as Tokopedia, Shopee and Lazada but TikTok Shop has gained a significant market share since launching in 2021.

With 125 million users, Indonesia is TikTok’s second-largest global market after the United States, according to company figures.

The Indonesian ban on social media sales came after calls grew for regulating e-commerce platforms. Offline sellers complained that their livelihoods were threatened by the cheaper products sold online.

Under the new rules, social media firms cannot conduct direct transactions but only promote products on their platforms in Indonesia, the first country in the region to act against TikTok’s growing popularity as an e-commerce site.

The ban was yet another setback for TikTok, which has faced intense scrutiny in the United States and other nations in recent months over users’ data security and the company’s alleged ties to the Chinese government.

Owned by Beijing-based ByteDance, TikTok is one of the most popular social media platforms on the planet with more than one billion users.