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Ooredoo Kuwait selects Ericsson Charging to improve customer experience

    • Ericsson platform will support 5G architecture and interfaces

    • Ooredoo Kuwait set to benefit from a leading charging system that provides agile, reliable, and scalable services 

    Ooredoo Kuwait, a member of international, Doha-based telecom group Ooredoo, has migrated and consolidated its online charging system to Ericsson Charging as its single platform enabling digital offerings to replace other charging solutions across the company.

    By entering into a strategic partnership with Ericsson, Ooredoo can provide new digital offerings to its Kuwaiti subscribers and an architecture and interface platform ready for 5G.

     Ericsson Charging allows Ooredoo Kuwait to deliver superior digital 5G services and quality to its customers in line with the digitalization ambitions of Kuwait Vision 2035 “New Kuwait”. 

    Ericsson Charging is a modular, scalable, open, convergent Online Charging System (OCS) using industry standards and protocols.

    The agreement ensures Ericsson can seamlessly bring together Ooredoo Kuwait’s various interfaces to provide its customers with a comprehensive digital experience.

    Ericsson Charging is a fundamental part of telecommunications business support systems (BSS), which underpin commercial activities and handle customer-facing interactions.