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Regulate digital platforms to curb disinformation

UNESCO Director-General Audrey Azoulay at the Internet For Trust Conference in Paris.
  • There is an urgent need for common global guidelines to improve the reliability of information while protecting human rights, say experts
  • UNESCO urges the world to join its efforts to transform the internet into a tool which is truly at the service of the public

PARIS – The blurring of boundaries between true and false, the highly-organised denial of scientific facts, the amplification of disinformation and conspiracies – these did not originate on social networks. But, in the absence of regulation, they flourish there much better than the truth, a United Nations official said at an event.

“Only by taking the full measure of this technological revolution can we ensure it does not sacrifice human rights, freedom of expression and democracy. For information to remain a common good, we must reflect and act now, together,” UNESCO Director-General Audrey Azoulay added.

She was speaking at the Internet For Trust Conference, which is organized by the United Nations Educational, Scientific and Cultural Organization (UNESCO). The event has brought together 4,300 participants to discuss regulatory solutions to the ongoing crisis of online information – the first ever such global conference.

Speakers from Azoulay to the Brazilian President Luiz Inácio Lula da Silva and 2021 Nobel Peace Prize winner Maria Ressa underlined the urgent need for common global guidelines to improve the reliability of information while protecting human rights.

Audrey Azoulay

The Internet For Trust Conference serves as a high point in a global dialogue launched by UNESCO to develop first global guidelines for the regulation of social media to improve the reliability of information and promote human rights online. The Organisation involved all stakeholders: governments, independent regulators, digital companies, academia and civil society. The guidelines will be launched by UNESCO in September 2023.

Marie Ressa, the Novel Peace prize-winning journalist, explained that “lies spread faster than facts. For some reason, facts are really boring. Lies – especially when laced with fear, with anger, with hate, with tribalism – us against them. They spread,” describing it as “throwing a lit match into kindling”.

She went on to caution that if we continue to tolerate social media algorithms which reward lies, future generations will inherit a world in which truth has been dangerously devalued. “Without facts, you can’t have truth, without truth, you can’t have trust, and we have no shared reality,” Ressa affirmed.

In his message to the Conference, the President of Brazil, Luiz Inácio Lula da Silva, recalled the violent attacks on democratic institutions in Brazil on 8th January.

“What happened that day was the culmination of a campaign, initiated much earlier, and that used lies and disinformation as ammunition. To a large extent, this campaign was nurtured, organised, and disseminated through digital platforms and messaging apps. This is the same method used to generate acts of violence elsewhere in the world. It must stop,” the Brazilian President urged.

The Director-General of UNESCO pointed out the proliferation of regulatory initiatives – at least 55 countries are working on these. But she advocated a coherent, global approach, based on human rights. “If these regulatory initiatives are developed in isolation, with each country working in their own corner, they are doomed to fail. Information disruption is by definition a global problem, so our reflections must take place at the global scale,” she said.

Meanwhile, Katrín Jakobsdóttir, Prime Minister of Iceland, said, “Discussions, such as the ones we are having now in Paris, are immensely important. It’s important to figure out a common set of guidelines on how to regulate this digital space. Technology cannot be misused to suppress people, to surveil or harass, or to shut down the internet.”

Azoulay closed by urging all countries to join UNESCO’s efforts to transform the internet into a tool which is truly at the service of the public and that helps assure the right to freedom of expression; a right which includes the right to seek and receive information.