INSEAD Day 4 - 728x90

ADNOC L&S to expand fleet

It will acquire 11 carriers for $1.3bn.

Empower profit climbs 16%

Dubai district cooling demand lifts earnings

Burjeel profit nearly doubles

Healthcare demand drives stronger earnings.

Salik profit slips in H1

The company said traffic recovery supported resilience.

Alpha Dhabi profit jumps 48%

AI and technology investments boost earnings.

Raya CX, Zain Saudi sign pact

Raya CX will provide outsourcing services to Zain Saudi Arabia.
  • RAYA CX operates through three branches in Bahrain, Saudi Arabia, and the United Arab Emirates.
  • The partnership reinforces Zain commitment to providing best customer experience, said Sultan bin Abdulaziz Al-Daghthir, CEO of Zain Saudi Arabia.

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, will provide outsourcing services to Zain Saudi Arabia under an agreement signed between the two.

Sultan bin Abdulaziz Al-Daghthir, CEO of Zain Saudi Arabia said the partnership “confirms our strategy in Zain Saudi Arabia, which revolves around providing the best customer experience based on innovative quality services and products supported by our advanced 5G network”.

RAYA CX operates through three branches in Bahrain, Saudi Arabia, and the United Arab Emirates.

Commenting on the new partnership, Eng. Ahmed Refky, “The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”