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The Hub has a digital floor with self-service machines and digital services
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Customers can do card-less cash withdrawals or deposits, print account statements
The Bahrain Islamic Bank — also known as BisB — has unveiled a redesign of its financial mall located in Riffa, the country’s largest city by size, it said in a statement on Saturday, July 3.
The new premise is called the Riffa Innovation Hub, and is in line with the Sharia-compliant bank’s digitization push, it said in the statement.
It reportedly has a digital floor with self-service machines and digital services for customers who prefer to complete their banking transactions independently.
This is besides the entire floor dedicated to traditional customer service representatives, with customer service agents.
BisB, the first Islamic bank of Bahrain, also said in the statement that the digital floor will let customers do card-less cash withdrawals or deposits, print account statements and checkbooks, and get instant card issuance through a dedicated self-service kiosk.
Customers can also open accounts, apply for financing, maintain or update their records, and speak to a bank representative through a video screen on this floor, it added.
BisB CEO Hassan Jarrar was quoted as saying in the statement about this move: “This will be a new way forward for all our financial malls, as part of our promise to simplify money matters”