DUBAI, UAE – The Professional Communication Corporation, Nedaa concluded a Memorandum of Understanding (MoU) with Dubai Customs aiming to develop cooperation and partnership, and exchange experiences and knowledge between the two parties.
The MoU will aim to enhance digital solutions for operations using modern communications technology, bringing mutual benefits, and contributing to create more positive transformations in the quality of services, in line with the directives of the leadership and the strategic plans of the UAE.
The MoU was signed by Mansoor Bu Osaiba, CEO of Nedaa, and Rashid Al Sharid, Executive Director, Administration and Finance Division at Dubai Customs.
The aim is also to integrate efforts and exchange experiences to improve the level of services provided to various groups and segments of society.
Through this MoU, the two parties will focus on developing an operational mechanism aimed at ensuring a reliable and effective communication network for Dubai Customs, exchanging information and data related to the field of emergencies and public safety.
It will help Dubai Customs in administrative and cognitive expertise and experiences, and providing consultations.
Speaking about the MoU and its objectives, Mansoor Bu Osaiba, CEO of the Nedaa, said, “We reiterate our vision of cooperating with various government agencies and institutions to contribute to improving the efficiency in the field of secure communications.”
He said, “This partnership will open new horizons of cooperation between Nedaa and Dubai Customs to exchange experiences and knowledge and harness our respective resources and capabilities to ensure the provision of a secure and reliable communications network.”
This MoU will include training courses for work teams of Dubai Customs on how to use specialized wireless communications devices, and update them on the latest and technical developments in TETRA Digital Trunked Radio Communications System and the 4G network of Nedaa.
The MoU also include Dubai Customs in future projects for services related to security, public safety, and emergency requirements.
“Our cooperation with Nedaa comes within the framework of Dubai Customs’ keenness to keep pace with the latest technological developments in the field of secure and specialized communications,” said Executive Director, Administration and Finance Division at Dubai Customs.
“This cooperation is in line with our mission to protect the society and promote sustainable economic development through commitment, facilitation and innovation,” he said.
Under the MoU, the two parties will form a team to supervise the implementation of the objectives, and facilitate access to services by developing plans and cooperation mechanisms to achieve the desired objectives of both Dubai Customs and Nedaa.
The MoU also includes the enhancement of cooperation between Nedaa and Dubai Customs in events, exhibitions and volunteer programs, and the provision of regular updates about new services at Dubai Customs to enable Nedaa to provide the necessary solutions and technologies that support such services.
Cooperation will be established for the success of joint projects, and for organizing awareness workshops on Dubai Customs’ security and technical standards and smart systems.
Nedaa will provide the necessary technical solutions and consultations on ways to enhance external and internal coverage in public and vital facilities and other strategic and important locations in the Emirate of Dubai.