Russia-Ukraine: A tragic comedy of errors
As the Russia-Ukraine conflict grinds on, the West's financial commitment grows, while neither Zelenskyy nor Putin shows interest in peace...
Opinion
Cyber insurance shapes the future of cybersecurity
Cyber insurance, particularly around ransomware, is moving towards a world where insured businesses have strong cyber resilience, well-defined disaster recovery...
Opinion
Opinion
Voice still key component of client’s satisfaction
It is, therefore, critical that contact center agents are properly trained to detect and handle emotional ups and downs in...
- While digital or bot interactions are quick and efficient ways to help more satisfied customers resolve issues, they aren't always equipped to detect emotions
- It is, therefore, critical that contact center agents are properly trained to detect and handle emotional ups and downs in a conversation
Opinion
Increasing pressure from Saudi real estate projects to force Dubai to develop more distinctive offerings
At the moment, the market is solidly Dubai, which is recognised as the world leader in branded residential offerings with...
- Increasing pressure from Saudi real estate developments will, over the coming years, force Dubai to develop even more distinctive offerings, says an expert.
- This race may benefit both the development pipeline and the consumer in the region, writes Thomas Williams, Studio Director at Gensler Middle East
Opinion
Adopting best practices only way to secure data
Businesses must remain prepared for the ‘whatever’ scenario. Cloud computing will continue to evolve, with best practise bound to change....
- Total worldwide end-user spending on public cloud services, according to Gartner, will reach a record $592 billion this year, a 21 per cent increase from 2022
- The rapid level of growth and migration raises some concerns at an enterprise level. It also means that best-practices for modern data protection aren’t followed
Opinion
Marketwatch: Demand may pick up as China reopens
Supply of diesel to Europe from the US and the emerging refinery hub in the Middle East may make up...
- The risk to supplies of Russian fuel products may add an extra layer of support for gasoline and not least diesel, providing support to keep crude shielded from demand fears
- Lower supply of corn and wheat from the Black Sea region this year is likely to attract increased attention in the coming months.
Opinion
Cybersecurity: Convenience comes with online threats
By slowing down and breaking the sometime mindless scrolling habit, we can make decisions with a focused mind and not...
- Do not bring up private information on your laptop screen while you are at an airport or coffee shop, where people could likely have a sneak peek
- By slowing down sometime mindless scrolling habit, we can make decisions with a focused mind and not fall for the tricks of social engineers who rely on us being distracted
Opinion
Fuel products join in as gold and copper rally
With activity in China unlikely to pick up in earnest until after the Lunar New Year holiday, the prospect of...
- Crude oil prices head for a second weekly advance, thereby fully offsetting the weakness that hit the market during the first days of January
- While silver struggles to keep up, gold continues to show resilience, following a three-day pullback during which it found support at $1896
Opinion
The turbulent twenties, when risks collide
The world’s top current risks are energy, food, inflation and the overall cost of living crisis. Over the next two...
- Amidst the persistent health and economic overhang of a global pandemic and a war in Europe, the world is facing a set of risks that feel both wholly new and eerily familiar
- The world’s top current risks are energy, food, inflation and the overall cost of living crisis. Over the next two years, the cost-of-living crisis remains the number one threat
Opinion
Technologies revolutionize food-service industry
That’s because today’s consumer has grown used to the convenience of online ordering – and they’re even willing to cut...
- The latest technologies have revolutionized the food-service industry in more than one way, writes Naji Haddad, MENA General Manager at Deliverect
- In 2022, operators faced new challenges like price rise and labor shortages. While consumers returned to in-house dining, the online food delivery markets continued to grow
Opinion
Commodities face a challenging first quarter
We have strong doubts about the recession risk to the US economy and see demand from some of the world’s...
- Brent may spend most of the time trading below $80 before eventually recovering back towards the $90 area once the Covid cloud starts to lift in China
- Copper and iron ore manage to post small gains during an otherwise challenging week, where China’s messy exit from its long held covid-zero strategy has led to a surge in cases
Opinion
Modern management tools help employers manage operations in greater depth & detail, even remotely
As Emiratization and Saudization requirements are mandatory for all businesses operating in the region, and large expatriate workforces are also...
- In the fast-paced and adapting modern world, businesses must strive to stay on-top of ever-changing regulations and environments in which they operate
- Technology is helping to maintain business organization through detailed management software, to structure, analyse, review, assess and monitor employees as well as businesses
Russia-Ukraine: A tragic comedy of errors
As the Russia-Ukraine conflict grinds on, the West's financial commitment grows, while neither Zelenskyy nor Putin shows interest in peace...
Opinion
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AI, Industry 4.0 transform Middle East manufacturing
"As we look ahead, the manufacturing landscape is set to continue evolving, navigating through the VUCA (volatility, uncertainty, complexity, and...
Opinion
AI, NLP transform business operations in Gulf region
AI and NLP are revolutionizing workplace efficiency by enabling employees to swiftly access essential information, thereby augmenting customer and personal...
Opinion
Gaza and Ukraine: Two sides of the Western bias
The US President Joe Biden's recent statements on the ongoing Gaza conflict, especially his assertions about Hamas' headquarters and the...
Opinion
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Opinion
Urgent need for container-specific data protection
With cyber-attacks up to 85% from 76% last year, organizations must prioritize proven backup and recovery plans to stay ahead...
- Container technology, while not new, is reaching a widespread adoption tipping point.
- Misunderstandings persist around container technology and Kubernetes management.
Opinion
Global AI economy will reach over $32 trillion by 2027
The emergence of AI-managed portfolios marks a notable change in the investment realm. Success in this evolving landscape will require...
- AI-driven portfolio management systems are challenging traditional investment methods.
- The future of investment may lie in a hybrid approach, combining AI with human insight.
Opinion
Expo City Dubai’s adaptive reuse redefines urban living
"With sustainability as a top priority in the region, we are excited to see more developers consider repurposing properties and...
- Expo City Dubai stands as a landmark adaptive reuse project, signaling a shift towards sustainable development in the Middle East.
- The new project repurposes the World Expo 2020 site into a self-sustaining and eco-friendly residential neighborhood in Dubai.