Dubai becomes world’s first paperless government

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The Dubai Paperless Strategy was launched in 2018 with an initial group of six entities.
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  • The strategy was launched in 2018 to help Dubai become the world’s first paperless government
  • The Dubai Paperless Strategy was implemented in five consecutive phases, each of which enlisted a different group of Dubai government entities

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, announced on Saturday, December 11, that the emirate has achieved the objectives of the Dubai Paperless Strategy.

As a result of this strategy, which was launched in 2018, it is believed to be the world’s first paperless government.

“Today marks the beginning of a new stage in Dubai’s journey to digitize life in all its aspects – a journey rooted in innovation, creativity, and a focus on the future,” said Sheikh Hamdan.

“We mark this achievement with our sights set firmly on the future, and we look forward to providing a fully digital life for residents of the emirate,” he added.

He then said the next stage would be marked by advanced strategies to create and enhance digital life in Dubai over the next five decades.

Hamad Al Mansoori, Director General of Digital Dubai, said that all the transactions and procedures in the Government of Dubai are now 100 percent digital and managed from a comprehensive digital government services platforms.

“This achievement is all the more important since it coincides with the UAE’s 50th anniversary celebrations when we are looking forward to another five decades of success,” Al Mansoori added.

He lauded the efforts to establish a new work culture in the Dubai government and encourage customers to opt for paperless transactions and digital services in their everyday lives, which saves their time and effort, and promotes resource sustainability.

The Dubai Paperless Strategy was implemented in five consecutive phases, each of which enlisted a different group of Dubai government entities.

Reports say that the strategy also helped save more than AED1.3 billion (around $354 million) and over 14 million man hours across the Dubai Government.

The Dubai Paperless Strategy was launched with an initial group of six entities: the Roads and Transport Authority (RTA), Dubai Police, Dubai Electricity and Water Authority (DEWA), Department of Economic Development, Department of Tourism and Commerce Marketing, and the Department of Land and Property.

Two additional government entities are said to have also recently joined the Dubai Paperless Strategy: the Financial Audit Authority Dubai and Dubai Chamber.

The two entities achieved their strategic goals by 100 percent and saved more than 938,000 sheets of paper, reported local sources.

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