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dnata extends partnership with GOL Airlines in Brazil

  • The travel services provider’s latest contract win cements its position as the leading ground services provider in Brazil
  • The company offers ground handling, cargo, travel, catering and retail services in 37 countries across six continents

dnata, one of the world’s largest air and travel services provider, has extended its long-standing partnership with GOL Airlines (GOL), a leading Brazilian low-cost carrier.

The contract will see dnata continue to provide a range of passenger, ramp and baggage services to the airline, ensuring a seamless airport experience for over 19 million passengers and safe and timely departure of up to 133,000 flights annually across 20 airports in Brazil.

dnata’s latest contract win cements its position as the leading ground services provider in Brazil.

“We are proud to extend our successful partnership with GOL Airlines across their extensive Brazilian operations,” David Barker, dnata’s Divisional Senior Vice President for Airport Operations, said. “We will continue to work hard to provide the highest level of quality and safety for the airline and its customers, every day.”

André Cruz, GOL’s COO, said that dnata has been an important partner for GOL since 2016, providing excellent services in more than 20 cities in Brazil. 

“This extension strengthens even more our partnership and offers to our customers the best airport experience,” André Cruz said. 

dnata has recently increased its investment in Brazil to become the sole shareholder of its local subsidiary. dnata Brazil currently serves more than 15 airlines at 29 airports with a team of 5,000 local aviation professionals.

dnata offers ground handling, cargo, travel, catering and retail services in 37 countries across six continents. 

In the financial year 2021-22, dnata’s customer-oriented teams handled over 527,000 aircraft turns, moved 3 million tonnes of cargo, uplifted 39.9 million meals, and recorded a total transaction value (TTV) of travel services of US$ 632 million