Dubai Electricity and Water Authority (DEWA) has achieved 8 stars level in the European Foundation for Quality Management (EFQM) Innovation Lens, becoming the first organization in the world to achieve this recognition.
DEWA achieved a score of 800 on this award that measures innovation culture and its role in achieving results in leading organizations worldwide.
Assessors at EFQM said that DEWA is an ‘innovation exemplar’ and is recognized as such both inside and outside the sector with best-in-class behaviors at all levels of the organization.
This outstanding level in Innovation Management level reflects clear innovation culture is in place supported by clear Strategy and integrated end-to-end processes and systems which impact the organization and its value chain.
DEWA made many achievements in the field of excellence in 2021, including winning the Sheikh Khalifa Excellence Award (SKEA) in the Elite Category.
DEWA achieved the highest score in the Award history since its launch in 1999, surpassing over 200 local and regional organizations. DEWA also won five awards at the Dubai Government Excellence Awards 2021. It also won EFQM Global Award for the second time.
DEWA is the only organization outside of Europe to win this award. DEWA also received the British Standards Institution (BSI) Kitemark for Innovation, making it the first government organization to receive this certificate at a global level.
“DEWA adopts innovation as a solid corporate culture to design and develop work mechanisms that keep pace with the requirements of the next 50 years to make the UAE one of the most innovative countries worldwide,” said Saeed Mohammed Al Tayer, MD & CEO of DEWA.