Dubai, UAE — In 2023, Dubai Customs managed 46.87 million bags from 206,396 flights, averaging 128,400 bags daily and played a role in the reception of a record-breaking 17.15 million international visitors.
The Passenger Operations Department has over 845 inspection officers supported by 77 baggage inspection devices.
Ibrahim Al Kamali, Director of Passenger Operations at Dubai Customs, emphasized the vital role the department plays in ensuring the satisfaction of travelers arriving at Dubai airports and streamlining their customs procedures.
Dubai Customs said that as part of an advanced plan within the customs inspection sector, the department is committed to implementing cutting-edge systems for travelers, utilizing artificial intelligence and modern technologies.
The recently introduced “iDeclare,” app compatible with all smart devices, allows arriving passengers to disclose their luggage and personal belongings before their actual arrival, reducing customs processing time through the red channel to less than 4 minutes.
Khaled Ahmed, Senior Manager of Airport Terminal 1 at the Passenger Operations Department, highlighted Dubai Customs’ meticulous preparations to expedite procedures for travelers during peak seasons at Dubai International Airport.
These high-traffic periods include the Hajj season, holidays, winter, and New Year’s celebrations. Dubai attracts a significant number of visitors year-round for its diverse atmosphere and events.